We are so pleased to welcome Shannon Lemonde to our Wilbraham branch as the newest member of Brenda Cuoco & Associates! With over 20 years of sales experience, Shannon has the sales expertise, outstanding communication skills and the strong drive needed to succeed in the Real Estate Industry. She is so excited for this new journey and to work alongside and be mentored by her lifelong friend, Brenda Cuoco! Shannon grew up in Ludlow and now resides in Monson. She enjoys running, cycling, riding her motorcycle and traveling while always living life to the fullest. If you are looking to buy or sell, Shannon has the passion, perseverance and dedication needed to help you achieve all of your real estate goals!
This year started strong for real estate, but then the market began to soften. Home inventory in the starter and move-up categories dwindled to almost nothing, mortgage rates were projected to rise, and home sales had decreased for several months in a row.
To many, the outlook heading into 2019 appeared dim… at best.
Then, in a 24-hour window last week, things seemed to change. On Wednesday, the National Association of Realtors’ (NAR) revealed in theirExisting Homes Sales Report that home sales had INCREASED for the second consecutive month. The next day, NAR’s economic research team announced that the percentage of first-time buyers in the market was higher than last month and even higher than a year ago.
What happened to turn around the downward momentum in the market?
“After nearly four years of annual declines in inventory, the number of homes for sale has now increased year-over-year for three straight months…”
Ending 2018, we now know two things:
Listing inventory increased over the last three months
Home sales increased over the last two months
Maybe a lack of inventory was the major challenge all along.
But, what about those pesky interest rates?
Last Thursday (the day after all of the above news), Freddie Macannounced that mortgage rates did not increase but instead decreased…again. From their release:
“The response to the recent decline in mortgage rates is already being felt in the housing market. After declining for six consecutive months, existing home sales finally rose in October and November and are essentially at the same level as during the summer months.
This modest rebound in sales indicates that homebuyers are very sensitive to mortgage rate changes – and given the further drop in rates we’ve seen this month, we expect to see a modest rebound in home sales as well.”
Will 2019 start out better than many have predicted? Perhaps, but we’ll have to wait and see. Things do look much better today, though, than they did just a month ago.
We are thrilled to announce thatJulie Turan has joined Real Living Realty Professionals’ Westfield office! Julie was raised in Connecticut and currently resides in Western Mass for the past 10 years with her husband and three children. She has opened and run several family owned pizza shops in Berkshire and Hampden county. Family, home and community are very important to her , she is very excited to start this new chapter her life with Real Living Realty Professionals! Whether you are a first time home buyer, a growing family or downsizing, It is her goal to make the transaction as smooth and stress free as possible!
About Real Living When you work with Real Living you get one of the worlds most respected brands, cutting-edge technology and education. We help our agents maximize the efficiencies of their technology solutions and deliver a powerful marketing menu unparalleled in our industry. Nowhere else in the world will you find higher caliber Sales Associates with customer service to back it up. Discover the Real Living difference today!
Congratulations to Marisol Franco of Real Living Realty Professionals for her placement in the 2018 NAHREP Top 250
Real Living Real Estate is proud of the three network sales professionals who ranked among the top 250 Latino agents by number of transactions in the U.S. as tracked by the National Association of Hispanic Real Estate Professionals® (NAHREP®).
The honorees include Andres Serafini of Real Living at Home Real Estate, The Washingtonian Group located in Chevy Chase, MD ranked No. 26; Marisol Franco, Real Living Real Estate Professionals in Wilbraham, MA ranked No. 112; and Daniel Llerena, Real Living at Home Real Estate, Chevy Chase, MD, No. 134.
“We are incredibly proud of these exceptional network agents and the wonderful service they provide to their clients,” said HSF Affiliates CEO Gino Blefari. “Their inclusion on NAHREP’s prestigious lists underscores their skill and dedication to their profession.”
Now in its seventh year, the NAHREP Top 250 recognizes agents whose hard work and dedication has led them to close an outstanding number of transactions in an effort to increase the rate of sustainable Hispanic homeownership in communities across the country.
“It’s a privilege and an honor to work among the talented individuals who represent the diversity we seek in our network,” said Teresa Palacios Smith, vice president of Diversity & Inclusion at HSF Affiliates. “Together, we are helping minority families achieve their homeownership dreams.”
Click Here to view our weekly Open House list for Western Massachusetts and Northern Connecticut.
The Seller's Market is BOOMING, inventory is selling in record timing, and yet opportunities are still plentiful for those shopping in the area. There are a number of open houses occurring this weekend that you won't want to miss! You are sure to find that perfect home you've been looking for.
If you are not already working with an agent and you are looking for some guidance on the open house process we are happy to assist you in any way.Contact us and we can help answer any questions you may have ahead of time, so you feel prepared when you attend. It can be intimidating to walk into an open house for the first time but we are here to guide you every step of the way.Not able to make it to the scheduled open house time, contact us today to set up a private showing.
RealLivingRealEstate Leads Industry with Highest Customer Satisfaction Rating
We atRealLivingRealEstate are proud to announce network agents earned an unprecedented 98% customer satisfaction rating for 2017, according to independent ratings service Quality Service Certification, Inc. (QSC). This is highest QSC score ever tallied byRealLiving, and it places the brokerage network at the top of therealestate industry for customer satisfaction.
Through our innovativeRealLiving360 Service® program, the network asks customers to candidly rate the performance of sales agent. QSC administers and validates these customer service satisfaction results following closed transactions for participating agents. More than 7,000 buyers and sellers were surveyed to measure the satisfaction ofRealLivingRealEstate customers.
"RealLivingnetwork agents make a pledge of service excellence every time they work with a home buyer or seller," said Bob McAdams Jr., president ofRealLiving. "With each transaction they pledge themselves in writing as the Trusted AdvisorSM, the Skilled NegotiatorSMand the Expert FacilitatorSM. OurRealLiving360 Service Guarantee assures delivery of the promise to provide extraordinary customer care."
In the QSC study, a full 94% of home buyers and 91% of home sellers who worked withRealLivingsales associates reported being very satisfied with the results and service provided by theirRealLivingrealestate professional. According to the latest report from the National Association of REALTORS®, only 61% of buyers and 62% of sellers said they were very satisfied with the buying process and service provided by theirrealestate professional.
"As the industry trailblazer in customizedrealestate,RealLivingnetwork agents are empowered to go above and beyond to meet the needs of our customers," said Allan Dalton, chief operating officer ofRealLivingRealEstate. "This distinction puts our brand above the rest and it's evident by the excellent results of this survey."
Gino Blefari, CEO of HSF Affiliates, congratulated theRealLivingnetwork for its QSC scores. "Top-rate client service is more than a promise, it's a lifestyle atRealLiving," Blefari said. "This record-high 98% satisfaction rating underscores the network's dedication to only the very best in customer care."
Cheryl C. Malandrinos has been elected to the board of directors of the Realtor Association of Pioneer Valley (RAPV) for 2018 and was officially installed on Tuesday night. Cheryl is a top-producing Realtor with Real Living Realty Professionals out of Wilbraham.
She has also served on the Professional Development and Government Affairs committees for the RAPV.
“It’s important to be involved,” said Malandrinos. “I look forward to serving on the board of directors. It is a great honor for which I am truly thankful. I'm looking forward to being part of a dynamic team, dedicated to protecting the rights of property owners throughout the Pioneer Valley."
LONGMEADOW, MA – Real Living Realty Professionals, with local offices in Longmeadow, Otis, Westfield and Wilbraham, is proud to be among America’s Top 35 real estate brokerage firms based on excellent customer service. Real Living Realty Professionals won a national QE Award, that measures and independently verifies excellence in the highest levels of customer satisfaction and quality of service.
“This award is truly the result of the hard work and dedication from every one of our sales associates,” said Robert P. Molta, Owner of Real Living Realty Professionals. “We also need to thank our clients for trusting our company with the sale or purchase of their home. The results of these surveys speak volumes about the level of customer service provided by our sales associates.”
Quality Service Certification, Inc. (QSC), creator of the award, provides the most accurate and valuable customer service measurement service for the real estate industry. The 2017 QE Award is based upon the overall customer satisfaction rating of all returned surveys of real customers, buyers and sellers who were in a real estate transaction that closed from January 1, 2016 through December 31, 2016. QSC and Leading Research Corporation administer the survey process to ensure that every past customer is surveyed, preventing agents or the company from interference or influence in any way.
About Quality Service Certification
Quality Service Certification, Inc., based in San Juan Capistrano, CA, provides the most accurate and valuable customer service measurement service for the real estate industry, having conducted more than 2 million customer satisfaction surveys of real estate agents. QSC offers consumers the only complete, reliable and unbiased picture of participating agents’ overall and detailed customer service satisfaction history. QSC provides real estate agents the timely and detailed feedback they need to both improve and maintain their highest levels of professional service. For brokerages, QSC offers a Performance Management Platform that helps firms better influence, manage and control professional activities that they can otherwise not see – resulting in measurably better, more satisfying and a more valued customer service experience. Founded in 2000, accurate, reliable, independently validated survey results of individual agents from QSC can be accessed by visiting RatedAgent.com.